8TEV B10 Proxi Electric Scooter 250W

Standard UK Delivery (2-5 Working Days) - Free Delivery On All Orders 

Your card will be charged once the order has been placed. If you would like to pre-order an item we will charge your card to reserve your order. 

Deliveries are made Monday to Saturday. You will receive a shipping confirmation email the next working day which will contain your tracking information. 

For any additional queries about your order, please call us and we will resolve it for you.

Damages

We strongly advise that you inspect all items upon delivery and decline the delivery if your item is damaged. If your item has been damaged, please send clear photos of the damaged items to info@esenelectric.com. Once we have received clear evidence, we will start a claim on your behalf.

Order Cancellations

If you would like to cancel your order please call or email as soon as possible. Please ensure that your order number and contact information are clearly stated. Cancellations after 24 hours may be subject to additional fees as your order may have already been shipped.

Returns

Esen Electric offers a 14 - day returns policy on all products. Products must be returned in the same condition with all original packaging and parts. Any signs of wear and use may result in your refund being declined. Collection of your order is free of charge within the 14 - day period.

If you would like to arrange a return, please email info@esenelectric.com.

Refunds

Please note that we can only validate refunds within the 14 - day return period, and on the original payment method used to buy your item. Your refund may take up to 21 working days to reach your account. You will be notified by us when the refund has been completed. If you have any questions about this process please do not hesitate to contact us.

If you're thinking of buying a new electric vehicle but cannot afford to pay the price in full at this time, then financing may be an excellent option for you to consider. Our 0% finance scheme enables you to spread the cost of your e-Vehicle with no extra charges.

Esen Electric has partnered with Klarna allowing you to buy now and pay later.

Why Klarna?

No interest. No catch.

Buy now, pay later is an alternative to credit and gives you the flexibility to shop what you want, when you want, without breaking the bank. When you split the cost of your purchase into 4 smaller payments with Klarna, you’ll never pay any interest. Ever.

Online shopping freedom.

Paying after delivery allows you to try before you buy and is the easiest way to shop online. Complete the payment 30 days after purchase at no added cost. Report returns directly in our app and only pay for the items that you keep.

Full transparency.

With an instant credit decision, you can complete your purchase directly with full transparency. It’s the simplest one-time sign-up process you’ve ever used. Get a full overview of your payments online or in our app.

If you have any further questions regarding Klarna, please do not hesitate to get in touch.

Ecologi

We have partnered with the UK-based organisation Ecologi, a group of passionate individuals who contribute to reducing greenhouse gas emissions globally.

How Does it Work?

Ecologi plant a tree for every purchase made on our website. By purchasing with us, not only are you contributing to the well-being of our planet, but you are also planting the seeds for future generations.

Founded in 2018 in Bristol, Ecologi is on track to reduce half of the world's emissions by 2040. This fantastic organisation inspires businesses and individuals to tackle the pressing issue of climate change.